Epic Cycles will accept returns within 30 days of the original purchase date. Note some items are non-refundable.
- Items must be in new condition, with all original packaging, and with all manuals and accessories included (items returned damaged, used, or without packaging are not eligible for return).
- If you choose "Epic Ready To Ride" shipping method, your items are not refundable. We can offer refunds only on certain situations. Contact us on email@example.com if you feel your situation applies for a refund.
- Items on sale are not refundable.
- Bicycles may be returned for store credit only or exchanged (re-stocking fee may apply).
- No returns on “Pre-Order” or Special Order items.
- All refunds require original receipt. For returns without an original receipt, we may, at our discretion, issue a Gift Card.
- Refunds will be issued in the same form of payment as originally used if possible. If it's not possible, we'll refund as Gift Card or Store Credit.
- Shipping and Assembly fees are non-refundable.
Shipping options are available for most apparel and accessory items. Orders typically ship within three business days of being placed.
Due to our dealer agreements, some bikes may not be eligible for shipping.
Please note that do not ship outside of the 50 U.S. states at this time.
Below are shipping options and fees. If you have any questions about shipping, please contact us:
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Comfort, control, a breeze to ride. with an adjustable stem, suspension seatpost and grippy tires, cypress makes it easy to experience the simple joy of riding a bike.
- Frame: ALUXX-Grade Aluminum
- Fork: SR Suntour NEX, 63mm travel
- Rear Shock: N/A
- Bottom Bracket: sealed cartridge
- Stem: alloy, quill, 40-degree, 25.4mm S:85mm, M:85m, L:105mm, XL:105mm
- Handlebar: alloy, mid-rise, 31.8mm S:64cm, M:64cm, L:68cm, XL:68cm
- Saddle: Selle Royal Vivo Comfort, reflective
- Seatpost: alloy suspension, 30.9mm S:300mm, M:300mm, L:350mm, XL:350mm
- Pedals: fitness platform
- Grips: Giant Ergo
- Rear Derailleur: microSHIFT Advent
- Front Derailleur: N/A
- Crank: forged alloy, 40t S:170mm, M:170mm, L:175mm, XL:175mm
- Shifters: microSHIFT Advent, 1x9
- Cassette: microSHIFT Advent, 11x46
- Chain: KMC X9
- Brakes: Tektro hydraulic [F]160mm, [R]160mm rotors
- Brake Levers: Tektro TKD143
- Rims: Giant double-wall aluminum
- Spokes: stainless, 14g
- Front Hub: alloy, 32h
- Rear Hub: alloy, 32h
- Tires: Innova Multi Purpose Hybrid, anti puncture, 700x45c