Epic Cycles will accept returns within 30 days of the original purchase date. Note some items are non-refundable.
- Items must be in new condition, with all original packaging, and with all manuals and accessories included (items returned damaged, used, or without packaging are not eligible for return).
- If you choose "Epic Ready To Ride" shipping method, your items are not refundable. We can offer refunds only on certain situations. Contact us on firstname.lastname@example.org if you feel your situation applies for a refund.
- Items on sale are not refundable.
- Bicycles may be returned for store credit only or exchanged (re-stocking fee may apply).
- No returns on “Pre-Order” or Special Order items.
- All refunds require original receipt. For returns without an original receipt, we may, at our discretion, issue a Gift Card.
- Refunds will be issued in the same form of payment as originally used if possible. If it's not possible, we'll refund as Gift Card or Store Credit.
- Shipping and Assembly fees are non-refundable.
Shipping options are available for most apparel and accessory items. Orders typically ship within three business days of being placed.
Due to our dealer agreements, some bikes may not be eligible for shipping.
Please note that do not ship outside of the 50 U.S. states at this time.
Below are shipping options and fees. If you have any questions about shipping, please contact us:
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Roll out in style on school commutes or neighborhood adventures.
- Frame: ALUXX-Grade Aluminum
- Fork: high-tensile steel
- Bottom Bracket: sealed cartridge
- Stem: alloy quill, 22.2x40mm
- Handlebar: high rise, 25.4
- Saddle: Giant Comfort
- Seatpost: steel, 27.2x250mm
- Pedals: platform
- Rear Derailleur: Shimano Tourney
- Crank: three-piece, 36t
- Shifters: Shimano REVOSHIFT RS35
- Cassette: 14x28
- Chain: KMC HV500
- Brakes: alloy, linear pull
- Brake Levers: alloy junior, adjustable reach
- Rims: Giant Youth 24", alloy
- Spokes: 14g, chrome
- Front Hub: nutted type
- Rear Hub: nutted type
- Tires: Innova, 24x1.75"