Epic Cycles will gladly accept returns within 30 days of original purchase date.
- Items must be in new condition, with all original packaging, and with all manuals and accessories included (items returned damaged, used, or without packaging are not eligible for return).
- If you choose "Epic Ready To Ride" shipping method, your items are not refundable. We can offer refunds only on certain situations. Contact us on firstname.lastname@example.org if you feel your situation applies for a refund.Items on sale are not refundable.
- Bicycles may be returned for store credit only or exchanged (re-stocking fee may apply).
- No returns on “Pre-Order” or Special Order items.
- All refunds require original receipt. For returns without an original receipt, we may, at our discretion, issue a Gift Card.
- Refunds will be issued in the same form of payment as originally used if possible. If it's not possible, we'll refund as Gift Card or Store Credit.
- Shipping and Assembly fees are non-refundable.
Shipping options are available for most apparel and accessory items. Orders typically ship within three business days of being placed.
Due to our dealer agreements, some bikes may not be eligible for shipping.
Please note that do not ship outside of the 50 U.S. states at this time.
Below are shipping options and fees. If you have any questions about shipping, please contact us:
Our Epic Experts can help you choosing the best product for you.
Just contact us on our chat.
It's a confident ride that's perfect for ambitious riders who want to take their off-road skills to the next level.
- Frame: ALUXX-Grade Aluminum, disc
- Fork: SR Suntour XCM30, QR, steel steerer XS: 80mm travel (27.5) S: 80mm travel (27.5) / 100mm travel (29)
- Bottom Bracket: cartridge
- Handlebar: Giant Connect Trail, 31.8mm XS: 730mm (27.5) S: 780mm (27.5) / 780mm (29) M: 780mm (27.5) / 780mm (29) L: 780mm (27.5) / 780mm (29) XL: 780mm (29) XXL: 780mm (29)
- Stem: Giant Sport, 7-degree XS: 40mm (27.5) S: 50mm (27.5) / 50mm (29) M: 60mm (27.5) / 60mm (29) L: 70mm (27.5) / 70mm (29) XL: 80mm (29) XXL: 90mm (29)
- Seatpost: Giant Sport, 30.9 XS: 300mm (27.5) S: 300mm (27.5) / 375mm (29) M: 375mm (27.5) / 375mm (29) L: 375mm (27.5) / 375mm (29) XL: 375mm (29) XXL: 375mm (29)
- Pedals: MTB caged
- Saddle: Giant custom
- Grips: Giant Sole-O
- Rear Derailleur: microSHIFT Advent M6195M
- Crank: ProWheel Charm, 30t (27.5) or 32t (29) XS: 165mm (27.5) S: 170mm (27.5) / 170mm (29) M: 170mm (27.5) / 175mm (29) L: 175mm (27.5) / 175mm (29) XL: 175mm (29) XXL: 175mm (29)
- Shifters: microSHIFT SL-M9295, 1x9
- Cassette: microSHIFT CS-H093, 11x46
- Chain: KMC X9
- Brakes: Tektro HDC M275, hydraulic, Tektro rotors [F]180mm, [R]160mm
- Brake Levers: Tektro HDC M275
- Rims: Giant GX03V 29 or 27.5, alloy, double wall, 21mm inner width
- Spokes: stainless, 14g
- Front Hub: alloy, ball bearing
- Rear Hub: alloy, ball bearing
- Tires: Kenda Booster 27.5 or 29x2.2", wire bead