Epic Cycles will accept returns within 30 days of the original purchase date. Note some items are non-refundable.
- Items must be in new condition, with all original packaging, and with all manuals and accessories included (items returned damaged, used, or without packaging are not eligible for return).
- If you choose "Epic Ready To Ride" shipping method, your items are not refundable. We can offer refunds only on certain situations. Contact us on email@example.com if you feel your situation applies for a refund.
- Items on sale are not refundable.
- Bicycles may be returned for store credit only or exchanged (re-stocking fee may apply).
- No returns on “Pre-Order” or Special Order items.
- All refunds require original receipt. For returns without an original receipt, we may, at our discretion, issue a Gift Card.
- Refunds will be issued in the same form of payment as originally used if possible. If it's not possible, we'll refund as Gift Card or Store Credit.
- Shipping and Assembly fees are non-refundable.
Shipping options are available for most apparel and accessory items. Orders typically ship within three business days of being placed.
Due to our dealer agreements, some bikes may not be eligible for shipping.
Please note that do not ship outside of the 50 U.S. states at this time.
Below are shipping options and fees. If you have any questions about shipping, please contact us:
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Pick up the pace on the climbs, and let yourself go on the descents. This soft-suspension aluminum hardtail gives you the feel to tackle the trails with balanced, confident handling.
- Frame: ALUXX-Grade Aluminum, disc
- Fork: SR Suntour XCE 29 (100mm travel) or SR Suntour XCE 27.5 (80mm of travel)
- Bottom Bracket: cartridge
- Stem: Giant Sport
- Handlebar: Giant Connect Trail, 31.8
- Saddle: Giant custom
- Seatpost: Giant Sport, 30.9
- Pedals: Platform
- Rear Derailleur: MicroShift M21S 7 speed
- Front Derailleur: MicroShift M382B
- Crank: ProWheel forged, 22/36
- Shifters: MicroShift TS39 2x7 Speed, Trigger type
- Cassette: Shimano MF-TZ500, 14x28 7 speed
- Chain: KMC Z7
- Brakes: Tektro TKD 172, mechanical [F] 160mm [R] 160mm
- Brake Levers: RS360A 3-Finger lever
- Rims: Giant GX03V 29 or 27.5, alloy, double wall, 21mm inner width
- Spokes: Stainless
- Front Hub: Giant Sport Tracker, 32h
- Rear Hub: Giant Sport Tracker, 32h
- Tires: Maxxis Ikon 27.5 or 29x2.2, wire bead