Encoder Ellipse

Epic Cycles will accept returns within 30 days of the original purchase date. Note some items are non-refundable.

1. Items must be in new condition, with all original packaging, and with all manuals and accessories included (items returned damaged, used, or without packaging are not eligible for return).
2. If you choose "Epic Ready To Ride" shipping method, your items are not refundable. We can offer refunds only on certain situations. Contact us on orders@epic-cycles.com if you feel your situation applies for a refund.
3. Bicycles may be returned for store credit only or exchanged (re-stocking fee may apply).
4. No returns on "Pre-Order" or Special Order items.
5. Items on sale are not refundable.
6. All refunds require original receipt. For returns without an original receipt, we may, at our discretion, issue a Gift Card.
7. Refunds will be issued in the same form of payment as originally used if possible. If it's not possible, we'll refund as Gift Card or Store Credit.
8. Shipping and Assembly fees are non-refundable.