Turbo Levo Pro Carbon

$9,499.99 $13,000.00
Available to ship in 5 – 7 business days.
30 Day Return Policy

RETURNS POLICY

Make a Return

Submit your online return request to our Returns Center. Online returns follow our standard policy below and are subject to approval.

Eligibility for Returns and Exchanges.

Our Returns Policy covers all products available in our webstore, including bikes, parts, components, and accessories. You can initiate a return request within a 30 day period after your purchase. Each return is subject to review by our staff.Once the return is approved, we will start the refund process. Epic Cycles reserve the right to decline a return if, at our discretion, we find that the policy is being misused or abused.

Refunds:

Upon receiving your returned item, we are committed to processing your return as efficiently as possible, typically within 5 to 7 business days. You will receive an email confirmation once the return is processed and/or approved/rejected. The refund will then be initiated, and you can expect to receive it within approximately 72 hours, depending on your original form of payment. The refund amount will be equivalent to the original purchase price of the returned item, inclusive of applicable tax, but excluding any shipping and handling charges. If the original payment method is not accessible, refunds will be made in store credits.

Non Refundable Items:

- Shipping and Assembly fees are non-refundable.
- No returns on "Final Sale", “Pre-Order” or "Special Order" “Custom Bike” items.
- All refunds require an original receipt. For returns without an original receipt, we may, at our discretion, issue a Gift Card.
Refunds are not available on items purchased through our "Special Order Catalog", These are items that we do not carry in stock and since we source them specifically to fill a "Special Order", these sales are final.

Returns and Exchange process:

Bikes, Parts, Components & Accessories:

For new, unused gear, please return it in the same condition you received it, with the original box and/or packaging, including tags where applicable, and everything else that was included with your purchase, such as manuals, warranty, and other accessories. washed items do not qualify as new / unused.

When sending back your items, please take the necessary care in packaging them securely. The responsibility for covering the costs related to repairing items damaged during return shipping due to improper packaging lies with the customer.

We appreciate your cooperation in adhering to these return instructions. If you have any questions or need further assistance, our team is here to help you with the return process.

For store credits:

Store credits issued for returned products will remain valid for one year from the date of issuance. We recommend using your store credits within the respective time frames to ensure you make the most of your benefits. Should you have any questions or need assistance with your credits, feel free to reach out to us for support.

Return Shipping process:

To initiate a return, you'll need to send an email to info@epic-cycles.us and follow the instructions below

1. Packaging: Carefully repack the item in its original packaging if available. If not, please use a box and secure the item with appropriate padding to prevent any damage during transit.

2. Labeling: Print the return shipping label previously emailed to you and affix to the package. Ensure the label is clearly visible and securely attached. Make sure to remove any other labels or shipping tags attached to the package.

3. Drop-off: You can drop off the package at the nearest provided carrier location.

3. Scheduling Pickup: Visit the provided carrier website or call their customer service to schedule a pickup at your convenience.

Warranty:

Please email orders@epic-cycles.com. To ensure you have a valid warranty issue and to help get it resolved as quickly as possible, please make sure your email and item falls within the following guidelines:

Item displays a manufacturer defect and has not been damaged as a result of natural wear and tear or accidents.
The order was delivered more than 30 days ago. Please contact a Gearhead with any questions about orders that were delivered within the last 30 days.
Please provide as much detail as possible in your email. Include the order number, purchase date, product brand, and a brief description of the issue. Most importantly, please attach photos of the item, including the defective area. Requests must have pictures included in order to be processed. Once you email our team, you will receive an email informing you of the current response time. Keep in mind some brands will require you to deal with them directly on your claim

Available for Pickup in 4 Locations

This product is available for Pickup on these stores:

- Houston, TX
- Denver, CO
- Delray Beach, FL
- Solana Beach, CA

Note that your product will be available for pickup in 72 hours.

Shipping Options

We provide shipping options for the majority of apparel and accessories, typically within 3 to 5 business days. In the case of bikes, we offer Economy, Standard, and Express Shipping, each available with or without Epic Pro Assembly.

What does our Epic Pro Assembly mean? The bike will be built, tuned up, and expertly packaged. The only items you will need to finalize installation are the handlebar, seatpost, and front wheel. Please keep in mind some tools are necessary in order to finalize this.

It's important to note that, at present, we do not offer shipping services outside the 50 U.S. states. If you have any questions about shipping, please don't hesitate to contact us.

Online Sales: (888) 366-8083

Chat with an Epic Pro (bike consultant)

Have questions about this bike?

Our Epic Experts can help you choosing the best product for you.

Just contact us on our chat.

Overview

 

The all-new Levo delivers the unbelievable power to ride more trails through an unequaled combination of ride quality, usable power, and ride anywhere range. It’s the distillation, application, and amplification of a 40-year obsession with creating the world’s best riding mountain bikes. Since its introduction, Levo has set the bar every other e-MTB aims for, and the new Levo raises that bar again.

It starts with our Turbo Full Power 2.2 motor and MasterMind Turbo Control Unit (TCU), which provide Levo with a smooth and seamless amplification of your efforts—4x you power that lets you choose where to ride, and when you want to do it. Levo also shatters limitations when it comes to range, amplifying your effort for up to five hours of trail time. Now you can ride farther, and explore more, than ever before. And the optimized chassis boasts 150mm of custom-tuned rear suspension and adjustable geometry that delivers a stable and natural ride like no other. Because at the end of the day, it’s the ride that matters. Believe it.

The heavy-hitting Levo Pro delivers unbelievable bang for the buck thanks to SRAM’s robust X01 Eagle 12-speed drivetrain, feature-packed FOX Factory suspension, and a hand-built Roval Traverse Carbon wheelset.

 


Tech Specs

Frame

FACT 11m full carbon, 29" front wheel, 27.5" rear wheel, full internal cable routing, 148mm spacing, fully sealed cartridge bearings, 150mm of travel, geo adjust head tube, geo adjust horst pivot


Fork

FOX FLOAT 38 Factory 29, Grip2 damper, 44mm offset, HSC, LSC, HSR, LSR, 110x15mm, 1.5" tapered steerer, 160mm travel, Kashima


Bottom bracket

SRAM Code RSC, 4-piston caliper, hydraulic disc, S1-S3: 200mm, S4-S6: 220mm


Stem

Deity, 35.0mm


Handlebar

Roval Traverse SL Carbon, riser bar, 6-degree upsweep, 8-degree backsweep, 30mm rise, 780mm, 35.0mm


Saddle

Bridge, 155/143mm, Hollow Ti-rails


Seat post

FOX Transfer, 30.9, S1: 100mm, S2: 125mm, S3: 150mm, S4/S5: 175mm, S6: 200mm


Group set

Rear derailleur

Sram X01 Eagle, 12-speed


Crank

Praxis Carbon/Custom Offset/ISIS Spindle Interface, 160mm


Charger

Custom charger, 42V4A w/ Rosenberger plug, 100-240V


Motor

Specialized Turbo Full Power System 2.2 Motor


Battery

Specialized M3-700, Integrated battery, 700Wh


Shifters

SRAM XO1 Eagle trigger, 12-speed, single click


Cassette

SRAM XG-1295 Eagle, 10-52t


Chain

SRAM X01 Eagle, 12-speed


Brakes

Rear Brake

SRAM Code RSC, 4-piston caliper, hydraulic disc, 200mm

Front Brake

SRAM Code RSC, 4-piston caliper, hydraulic disc, S1-S3: 200mm, S4-S6: 220mm


Wheel set

Inner Tubes

Standard, Presta Valve

Front Wheel

Traverse Carbon 29

Rear Wheel

Traverse Carbon 27.5


Tires

Front Tire

Butcher, GRID TRAIL casing, GRIPTON® T9 compound, 2Bliss Ready, 29x2.6"

Rear Tire

Eliminator, GRID TRAIL casing, GRIPTON® T7 compound, 2Bliss Ready, 27.5x2.6"